Privacy Policy

Last Updated: October 25, 2023

Lost Count ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application and web service (the "Service").

1. Information We Collect

A. Information You Provide via Third Parties

To use Lost Count, you must sign in using your Google Account. We receive the following information from Google:

• Name & Email Address: Used to identify your account and communicate with you.
• Profile Picture: Used to personalize your experience within the app.

B. User-Generated Content

We collect data you explicitly enter into the Service, including:

• Putting Statistics: Distances, outcomes, slopes, breaks, and self-assessment notes.
• Course Data: Names and green speeds (Stimp) of golf courses you play.
• Session Data: Dates, times, and types of rounds (Play vs. Practice).

C. Automatically Collected Information

We may collect basic device information (platform, screen size, and OS version) to improve performance and provide support via our feedback system.

2. How We Use Your Information

We use the collected data to:

• Calculate and display your personal putting statistics and "Strokes Gained" metrics.
• Provide personalized AI-driven coaching insights via the Google Gemini API.
• Sync your data across multiple devices.
• Respond to your support requests or feedback.

3. Data Processing and Third-Party Services

We use the following third-party service providers to handle your data:

• Firebase (Google Cloud): Stores your account data and statistics securely in the United States.
• Google Gemini API: When you request "AI Analysis," a subset of your putting data is processed by Google's AI models.
• Capacitor: A framework used to provide native functionality on iOS and Android.

We do not sell your personal data to third parties.

4. Data Retention and Deletion

We retain your information as long as your account is active. In compliance with Apple App Store requirements, you have the right to delete your account and all associated data at any time via the Profile section within the app.

5. Security

We use industry-standard security measures provided by Google Firebase to protect your data from unauthorized access, including encrypted transit and secure database rules.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via the Feedback tool within the app.